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Frequently Asked Question:

What is the spiff protocol?

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The current spiff protocal is that regardless of rhyme or reason; if a rep is not here the next day due to sickness, vacation etc. they are not to recieve a spiff. NO MATTER WHAT However, from now on, if a rep puts in for a vacation 30 days in advance and their manager properly approves it, the rep is still eligible for said spiff, as long as they come back to work on their approved return date and follow all other spiff requirements, whether they be talk time, hours worked, etc.

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